After Years of Research, Google Discovered the Secret Weapon to Building a Great Team
A few years ago, Google went on a mission: discover how to build the perfect team.
After poring through the data, the research team isolated specific factors that influenced team effectiveness: "Psychological safety""
Psychological safety refers to an individual's perception of the consequences of taking an interpersonal risk or a belief that a team is safe for risk taking in the face of being seen as ignorant, incompetent, negative, or disruptive. In a team with high psychological safety, teammates feel safe to take risks around their team members. They feel confident that no one on the team will embarrass or punish anyone else for admitting a mistake, asking a question, or offering a new idea."
Google discovered that for teams to work well together, team members must feel comfortable enough to be themselves. Then, and only then, can they contribute to their full potential.Work to build a psychologically safe culture in your workplace by doing the following:
- Listen more, talk less.
- Praise generously.
- Reframe negative feedback.
- Pay attention.